Terms & Conditions
PRICING. All rates are per person based on the listed price of a single, double, triple, or quad occupancy room and are subject to availability at the time of booking. Journeys of the Heart LLC reserves the right to increase pricing on its products without notice. Non-discountable fees (room tax, surcharges, or port charges) are included in pricing unless otherwise stated. Airfare, air taxes, transfers, government fees, and taxes are additional unless otherwise stated. A booking processing fee is additional and subject to change without notice. When pricing third party services such as airline tickets, transfers or optional services the pricing is subject to change without notice. In the event of a pricing error or any other misrepresentation or omission, we reserve the right to adjust the pricing or make any other corrections.
DOCUMENTATION. It is the passenger's responsibility to determine and provide proper identification, documentation (including passport and visas if required), and inoculations for the destinations to which they are traveling. The traveler should verify requirements well in advance of travel to ensure compliance. Passengers who do not meet these requirements may be denied boarding by cruise lines and airlines and Journeys of the Heart is not responsible for providing documentation and inoculation information.
CANCELLATION POLICIES AND FEES. It is the passenger's responsibility to know and understand Journeys of the Heart's cancellation penalties. The policies of Journeys of the Heart are set forth as follows: Journeys of the Heart is not responsible or liable for any negligent acts or defaults not under our control or by any third party providers. Should you wish to cancel your travel plans, your right to a refund is limited by Journeys of the Heart's non refundable policies. All payments to Journeys of the Heart are non-refundable, except in the following circumstances: if a retreat does not meet its minimum participant requirement or in case of extreme hardship. In the event you have to cancel your trip once it has been deposited and a refund has been approved , there will be a $50 per person cancellation fee assessed by Journeys of the Heart in addition to any other applicable cancellation fees. Journeys of the Heart will charge your credit card for the cancellation fee. Your credit card statement reference line will display Journeys of the Heart and will not reflect a description of this fee. Journeys of the Heart may change its cancellation policies at any time. Cancellations are subject to the protection of agency revenue.
TRAVEL INSURANCE IS STRONGLY RECOMMENDED. The purchase of optional travel insurance that protects you against potential losses is highly recommended and in some cases mandatory. It can be purchased from Journeys of the Heart or various suppliers at the time travel arrangements are made. Review the coverage and policies carefully. It is your responsibility to notify Journeys of the Heart that you would like to purchase a policy or purchase coverage directly from the travel insurance supplier.
TRAVEL DOCUMENTS. You will receive final travel documents approximately 2 weeks prior to the departure date. When you receive your tickets and any and all documents, it is the sole responsibility of the passenger named on the reverse side to review and verify all information. Contact Journeys of the Heart immediately if changes or corrections are required.
LIABILITY LIMITS. Journeys of the Heart is acting as an intermediary and agent for the services provided including hotels, cruise lines, excursion providers, wellness providers, and chefs. Journeys of the Heart acts in a limited capacity when selling services or in accepting reservations for services that are not directly supplied by this agency such as air transportation, hotel accommodations, ground transportation, meals, tours, etc. Journeys of the Heart therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such service providers, which result in any loss, damage, delay, or injury to you, your travel companion(s), or group members. Journeys of the Heart shall not be responsible for any injuries, damages, or losses caused to any traveler. By embarking on their travel, the passenger voluntarily assumes all risk involved with such travel, whether expected or unexpected.
COPYRIGHT AND TRADEMARKS. Elements of this website are protected by copyright, trade dress, and other laws and may not be copied or imitated whole or in part. No logo, graphic, sound, image, or HTML coding from this website may be copied, altered, or retransmitted unless expressly permitted by Journeys of the Heart. Journeys of the Heart is a trademark. Other product and company names mentioned herein may be the trademarks of their respective owners.
DISCLAIMERS. Journeys of the Heart makes no representations about the suitability of the information contained in the pages and related graphics published on this website for any purpose. Such documents are provided "as is" without warranty of any kind. Journeys of the Heart hereby disclaims all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall Journeys of the Heart be liable for any special, indirect, or consequential damages whatsoever resulting from the loss of use, data, or profits, whether in an action in contract or an act of tort, arising out of or in connection with the use or performance of information available from this website.
GENERAL LIMITATION OF LIABILITY. In no event shall Journeys of the Heart, including its owners, representatives, affiliates, or providers (collectively, the "Covered Parties"), be liable for any injury, death, loss, claim, damage, act of God, accident, delay, or any special, exemplary, punitive, incidental, or consequential damages of any kind, whether based in contract, tort, or otherwise, which arise out of or are in any way connected with any use of this site or with any delay or inability to use this site, or for any information, software, products, or services obtained through this site, even if Journeys of the Heart has been advised of the possibility of such damages. Further, Journeys of the Heart accepts no responsibility for any damage and/or delay due to provider cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, or causes beyond the Covered Parties' control. No responsibility is accepted for any additional expense, omissions, delays, re-routing, or acts of any governmental authority. No Covered Party shall be responsible for any provider's breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability, nor shall any Covered Party be responsible for any other wrongdoing of a provider (including any liability in tort), as to any products and/or services available through this site. No Covered Party shall be responsible for any provider's failure to comply with these terms and conditions nor for any provider's failure to comply with applicable federal, state, and local law including, without limitation, laws governing the sale, warranty, and return of perishables.
If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this site, user agrees the liability of any such party shall in no event exceed the fee or charge to the user assessed by Journeys of the Heart for making a purchase.